Listen to more than the tone of voice, read facial expressions and body language cues to better understand your customer
Offer a premium service that builds loyalty amongst key customers who deserve closer, more personal attention
Face-to-face interaction allows for spontaneity, empathy, trust, and anticipation of needs: all of which positively influence cross-selling
vEngage is a video enabled live customer service solution that allows your customer service representative to interact with your clients over an in-browser video interface, giving a personalized, human touch to your customer service.
vEngage is more than just a video chat solution: it offers a rich portfolio of features including skill based queuing, dynamic bandwidth detection and much more.
Schedule an online demo of vEngage with us now. You’ll be surprised at how simple it can be.
